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Frequently Asked Questions

What is your shipping Policy?

Earth Trotter Photography offers FREE SHIPPING within the United States! 

Processing Time: Because each piece of art is made originally for you, processing will usually take 2-3 business days before the work is ready to be shipped. The time needed to prepare an order for shipment can vary, however, if you're ordering a custom or limited edition piece.

Shipping Time: Once your product is shipped, it should arrive within 3-5 business days. We will email you  tracking information as soon as your order has shipped, so that you know when to keep an eye out for it. We do our best to meet these shipping estimates, but cannot guarantee them. Shipments outside the United States may take longer.

Expedited Shipping: If you need your product sooner, just email us, and we can provide updated shipping costs and arrival estimates.

What is your Policy on Returns/Exchanges/Refunds?

Because of  the original nature of our products, we cannot accept cancellations, returns or exchanges, unless your purchase arrives damaged or defective. If your product arrives damaged, please contact us within 5 days of receiving it, and we will resolve the situation as quickly as possible.

How can I keep up with your new work?

We would love for you to be the first to know about any new work we're unveiling! An easy way to stay in the loop is by signing up for our newsletter. New subscribers will receive a coupon for 20% off their first order!

And of course you can also follow us on our social media pages as we are constantly posting about new work!

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.


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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!


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